This purpose of this paper was evaluate the need for video conferencing systems with groupware applications. In this paper categorized communication into three types:
Person Space: It is the personal interaction between coworkers to develop familiarity, relationship, and finally trust.
Task Space: This space is the groupware application or any other shared information used for working together.
Reference Space: Through this space you provide awareness to others, through what you are doing in the task space, or by pointing, or referring to objects in the task space.
Conclusions from the paper:
It is not necessary to provide video conferencing for distributed collaboration and can be provided separate from the groupware application.
It was observed that arm shadows clutter the workspace when more than two users are on the groupware application-especially in a single side orientation.
Groupware application should provide support for reference space and they should be prominent, and clear.
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